Partner University FAQ

Users receiving double iframe in Chrome browser while accessing Partner University
  • Open Google Chrome and enter URL: chrome://flags/
  • A page opens listing the different setting name and description
  • On the search (with magnifier) field, enter text: SameSite
  • Change SameSite by default cookies to Disabled
  • Change Cookies without SameSite must be secure to Disabled
  • Click Relaunch

Alternatively, users can login through Internet Edge or Mozilla Firefox browsers. Ensure browser pop-up blocker is disabled.

Help! I cannot see my transcript.

User transcripts will be available one week after go-live. For urgent transcript related queries please send an email to partnerconnect@vmware.com.

I am having issues launching Partner University from Partner Connect.
  • We recommend you clear your cookies and enable pop-ups in your browser.
  • If you’re still having issues, please contact partnerconnect@vmware.com.
How can I find my Partner University transcript and certificates?

Partner University completion transcripts and certificates are available in the Dashboard.

How can I get started on the VMware Operations Professional (VOP) accreditation?

Click Accreditation link from the left side navigation click VMware Operations Professional (VOP) accreditation competency from the table to launch the respective VOP trainings.

Where is the vmLIVE content?

Click vmLIVE link from the left side navigation Landing page provides “Upcoming Events” and click “View Past Events” for completed events.

New vTSU landing page for vTSU partners

Partners with program name vTSU will be auto captured in VLZ and will be navigated to the vTSU Landing page.

How to access Training links within Partner Connect Landing pages
  • Hover over Training Tab Click Partner University link
  • Partner will be SSO’d to the new Partner University Home page
  • Direct links to the respective competency, accreditation other program pages will be fixed shortly.
I cannot see my “X” content in my transcript.
  • Kindly, confirm when the course/training was completed. Inform user only the last 5 years transcript has been migrated to the new platform.
  • If you have completed the course/training in the last 5 years, please contact partnerconnect@vmware.com.
How do I subscribe to accreditation training?

Click the accreditation link from the left navigation. In the accreditation landing page, select the VSP/VTSP/VOP accreditations from the table.

How can I get started on the VMware Certified Professional (VCP) certification?
  • VCP’s are part of the post sales accreditation in Solution Competency and MSC competency.
  • Click Solution Competency link from the left side navigation select competency from the table select post sales accreditations to take respective certification programs.
  • Click Master Service Competency from the left side navigation select MSC competency from the table to take respective certification programs.
How do I return to a course that I have previously registered for?

Registered Trainings or In-Progress course details are available in the Dashboard, under Training and Development.

New SISO landing page for SISO partners

Partners with program name SISO will be auto captured in VLZ and will be navigated to the SISO Landing page.

How to navigate to Partner University from Partner Connect
  • Hover over Training Tab Click Partner University link
  • Partner will be SSO’d to the new Partner University Home page
Suggestions:
1) Enable Pop-Up option in your browser
2) Use Google chrome browser (recommended), we are working on fixing the Firefox browser error “Content Encoding Error”